B&L LABOR SERVICES LLC – Terms and Conditions
(Effective 05/03/2025 – Updated)

By approving your estimate or booking services, you agree to the terms below and those posted at www.bllaborservices.com/policies.

1. Payment Terms
- 1.1: If a valid payment card is placed on file, only a minimum deposit—typically $50.00 or the cost of materials, whichever is greater—is required to book a job. The exact booking deposit amount may vary depending on the nature and scope of the work order.
- 1.2: If the customer declines to place a card on file, the entire job must be prepaid in full before scheduling or service begins.
- 1.3: By hiring B&L LABOR SERVICES LLC®, you authorize automatic billing for the final balance once work is completed. Failed payments will be retried automatically.
- 1.4: Booking deposit invoices are due upon receipt.
- 1.5: Once the job is completed, payment is due immediately before the technician departs the site unless otherwise agreed upon in writing.
- 1.6: Late payments incur a $300 fee, 5% late penalty, and 1.5% monthly interest (18% APR). B&L LABOR SERVICES LLC® reserves the right to recover attorney fees and collection costs.
- 1.7: If civil action is required, court time will be billed at $150/hour.

-1.8: No-Show and Reassessment Policy
We offer a free initial assessment for our services. If a client is unresponsive or unavailable after the initial visit and requests another assessment, a $50 deposit will be required to reschedule. This deposit will be applied toward the final service invoice if the client chooses to proceed with the work.

2. Booking Deposits & Cancellations
- 2.1: All booking deposits are strictly non-refundable under any circumstances.
- 2.2: Cancellations within 72 hours of the scheduled start will incur a $150 cancellation fee.
- 2.3: No refunds will be issued for deposits or services once labor has commenced, regardless of reason.

3. Jobsite Conduct & Warranty Voiding
- 3.1: Customers and unauthorized persons must stay clear of active work zones. Interference may void all labor warranties.
- 3.2: B&L LABOR SERVICES LLC® is not liable for harm or damages involving unauthorized access to work areas.

4. Scope of Work
- 4.1: B&L LABOR SERVICES LLC® control construction methods unless otherwise agreed in writing.
- 4.2: B&L LABOR SERVICES LLC® is not responsible for existing structural issues or damage to unrelated areas affected during service.
- 4.3: Any excess materials remain property of B&L LABOR SERVICES LLC®.

5. Warranty & Liability
- 5.1: Materials and workmanship are warranted unless voided by interference or misuse.
- 5.2: Warranties may transfer once with a $100 processing fee.
- 5.3: Liability is limited to $0.60/lb for damaged items. All damage must be reported on-site.

6. Insurance Requirements
- 6.1: Customers must maintain property insurance and list B&L LABOR SERVICES LLC® as additional insured. Failure results in a $200 fee or $150/month for B2B clients.

7. Dispute Resolution
- 7.1: Disputes are governed by North Carolina law and resolved in Alamance County, NC. B&L LABOR SERVICES LLC® reserves the right to pursue arbitration or small claims action.

8. Lien Rights
- 8.1: Under NC law, B&L LABOR SERVICES LLC® may file a lien against the property for unpaid services or materials. A $500 administrative fee applies if a lien is filed.

9. Marketing
- 9.1: By accepting service, you grant B&L LABOR SERVICES LLC® permission to use photos of completed work for marketing unless you opt out in writing.

10. Complaints
- 10.1: All complaints must be sent in writing to support@bllaborservices.com. Response is not guaranteed.

11. Indemnification
- 11.1: You agree to indemnify and hold B&L LABOR SERVICES LLC® harmless from any claims, damages, or liabilities arising from your actions, provided materials, or unsafe site conditions not disclosed in advance.

12. Other Terms
- 12.1: Change orders must be in writing.
- 12.2: Terms are severable; if one is invalid, others remain enforceable.
- 12.3: Final payment indicates full acceptance of work completed.
- 12.4: These terms survive termination of service and are subject to update without notice.