Terms & Conditions
Terms and conditions:
Payment
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer herein authorizes B&L LABOR SERVICES LLC to collect payments by any means necessary in compliance with any law, to include small claims, any attorney fees, any fees occurred to obtain payment. If payment is late we will charge a 1(one) time late fee of 20% of overall bill plus interest of 18% of overall bill per year and civil action will be taken. If civil action has to be taken to court, there will be an additional fee of $150.00/hour for time in court.
Refund/Return Policy
Customers are entitled to be refunded based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If the service is unsatisfactory, a written explanation is needed before and job may be considered for a refund. Buyer must take into account the description of the service before requesting a refund. If the services received matches the description by B&L LABOR SERVICES LLC and the buyer is unsatisfied, B&L LABOR SERVICES LLC is not responsible for refund. Refunds are granted on a case-by-case basis.
Cancellation
A service may be canceled up until 72 hours before start time of scheduled services and 50% of deposit will be refunded. If Canceled within 72 hours of services start time, buyer forfeits booking deposit and is responsible for a $150.00 cancellation fee. If, customer refuses to pay and not paid within 7 days of invoice date then payment terms listed above will also apply.
Complaints
Any complaints about services or B&L LABOR SERVICES LLC may be sent to our support team: support@bllaborservices.com or (336) 395-8229 or (336) 693-1891. There is no guarantee of a resolution. Each case will be looked at individually, and the B&L LABOR SERVICES LLC representative will be in contact as well.
Legalities
B&L LABOR SERVICES LLC is not liable for any damages or injury to any customer on any job site as we advise the customer to remain clear from any worksite to prevent anyone from being harmed. B&L LABOR SERVICES LLC is not responsible for any damages to water pipes or anything that happens due to a water leak.
Liability
Our Liability will not exceed $0.60/lb per item. Damage(s) must be reported BEFORE THE TECHS/MOVERS DEPART. Any items dropped or damaged by the movers/techs ON SITE must be reported on paper and have photo documentation to show.
All Monies Due Stated above are TRUE AND ACCURATE!
These terms and conditions are subject to change.
By Singing below or by paying your booking deposit, you confirm that you have read and agree to the terms and conditions.
AS OF 10/10/2020, All Customers Will Be Required To Put A Working Card On File and must sign a CC Authorization Agreement.
Booking Request Cancellation
As long as your booking request hasn’t been accepted by the technician, you can withdraw (cancel) the request. You won’t be charged for the booking request.
But, if you cancel after the booking request has been accepted, your reservation will be subject to the terms of our cancellation policy. If you need to cancel your reservation (an accepted booking request) refer to this article instead.
You can withdraw a pending booking request by emailing booking.bllaborservices@gmail.com and requesting such. If the request is still pending you will not be charged any cancellation fees.
Effective 5/01/2018
Cancellation Policy
If you need to postpone or reschedule your current date email us immediatly at bookings.bllaborservices@gmail.com
Our cancellation policy varies by the amount of notice provided, as detailed below.
If you want to cancel a booking request see this article.
7 DAYS (OR MORE) NOTICE
There is no fee to cancel your reservation when at least (7) days notice is provided.
LESS THAN 7 DAYS NOTICE
A $50.00 (per reservation) cancellation fee will be charged in the event that you need to cancel your reservation and are providing less than (7) days notice. The cancellation fee will be subtracted from your original deposit amount and the remaining balance, if any, will be refunded to your credit card.
LESS THAN 24 HOURS NOTICE
Cancellation requests received less than 24 hours prior to your scheduled service are subject to a $150.00 (per reservation) No Show Fee, in addition to the $50.00 cancellation fee.
RESERVATION ABANDONMENT
Reservation abandonment occurs when the technicians are unable to provide services despite being dispatched or having already arrived at the designated address provided by the customer. Examples of this could include:
1. The customer is not at the designated location or is not prepared for services to be provided
2. The technicians are unable to reach the customer using the contact information provided by the customer, or the customer fails to respond to contact attempts
3. No materials is available on site for the technicians to service..
Any of the above will result in a scheduled service having to be abandoned and will thus incur a $150.00 ‘No Show Fee’ in addition to the $50.00 cancellation fee.
HOW TO CANCEL
You can submit a cancellation request by calling (336) 693-1891 or by emailing booking.bllaborservices@gmail.com . Please be sure to include your confirmation number as this will be necessary to process your request.
Effective 5/01/2018
Privacy Policy
Privacy Policy
Last updated: November 30, 2020
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to B&L LABOR SERVICES LLC, 921 Harris St. Burlington, NC 27217.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: North Carolina, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to B&L LABOR SERVICES LLC, accessible from http://www.bllaborservices.com
Collecting and Using Your Personal Data
Address, State, Province, ZIP/Postal code, City
Usage Data is collected automatically when using the Service.
Tracking Technologies and Cookies
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies?
We use both Session and Persistent Cookies for the purposes set out below:
Cookies Policy / Notice Acceptance Cookies
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your requests: To attend and manage Your requests to Us.
We may share Your personal information in the following situations:
Retention of Your Personal Data
Transfer of Your Personal Data
Disclosure of Your Personal Data
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
Changes to this Privacy Policy
If you have any questions about this Privacy Policy, You can contact us: