Terms & Conditions

Terms and Conditions

Payment

If civil action is required, B&L LABOR SERVICES LLC® will charge an additional fee of $150.00/hour for court time.

Authorization for Automatic Payment

By engaging the services of B&L LABOR SERVICES LLC, the customer hereby gives permission for B&L LABOR SERVICES LLC to charge the card on file for the remaining amount due once the job is complete. In the event of a payment failure, the customer agrees that B&L LABOR SERVICES LLC can continue to automatically retry the payment until it is successful.

Payment Card Requirement

All customers must provide a valid card to keep on file with B&L LABOR SERVICES LLC. Failure to provide a valid card will result in the requirement of full payment upfront before any work commences.

Late Fees

Payments must be made within 10 days. If payment is not received within this period, a service charge of $300.00 plus a 5% late fee will be applied. Additionally, a 1.5% interest charge will accrue every 30 days on all past due amounts (18% APR). B&L LABOR SERVICES LLC® is entitled to recover all costs of collection, including actual attorneys’ fees.

Work

B&L LABOR SERVICES LLC® agrees to execute the work described in the contract documents. The contractor controls the construction methods and coordination unless otherwise stated.

Commencement of Work

The owner ensures structures are sound. B&L LABOR SERVICES LLC® is not liable for damage to unrelated products or surfaces affected during construction.

Construction Materials

Excess materials after completion remain the property of B&L LABOR SERVICES LLC®.

Insurance

B&L LABOR SERVICES LLC® maintains necessary insurance. The owner must have property insurance covering various risks and name B&L LABOR SERVICES LLC® as an additional insured. Failure to list B&L LABOR SERVICES LLC® as an additional insured will result in a fine of $200.00.

Environmental Hazards

B&L LABOR SERVICES LLC® is not responsible for environmental hazards identified at the job site. The owner bears all risks and costs associated with hazardous materials unless due to B&L LABOR SERVICES LLC®’s negligence.

Asbestos

B&L LABOR SERVICES LLC® is not liable for expenses related to asbestos-containing materials (ACMs). The owner indemnifies B&L LABOR SERVICES LLC® against liability from ACMs.

Noise, Fumes, and Emissions

The owner acknowledges roofing construction produces noise and emissions and holds B&L LABOR SERVICES LLC® harmless from related claims.

Jobsite Conditions

B&L LABOR SERVICES LLC® will notify the owner of unknown job site conditions and will not proceed without mutual agreement.

Marketing/Advertising

The homeowner allows B&L LABOR SERVICES LLC® to use photos of the property for marketing.

Safety

B&L LABOR SERVICES LLC® is not responsible for the safety of unauthorized persons on the roof. The owner indemnifies B&L LABOR SERVICES LLC® from claims related to unauthorized access.

Payment Terms

Payments must be made by the specified date on the invoice. Late payments incur fees and interest. The final payment signifies acceptance of work.

Changes

Changes in work or schedule must be documented in a written change order.

Disputes

Disputes are governed by North Carolina law. B&L LABOR SERVICES LLC® may choose arbitration or mediation.

Warranty

Materials and workmanship are warranted against defects. Warranties may be transferred once with a $100 fee.

Indemnification

Both parties indemnify each other against claims arising from negligence.

Termination

If the contract is terminated by the owner, B&L LABOR SERVICES LLC® is compensated for incurred costs and anticipated profits. If the customer defaults on the contract, they will be fined $500.00 in addition to any other applicable charges.

Contract Interpretation

Contract documents are binding. Conflicts are resolved by the order of precedence listed.

Non-Waiver

B&L LABOR SERVICES LLC®’s failure to enforce terms does not waive future rights.

Severability

Illegal or unenforceable provisions do not affect the remainder of the contract.

Survival

Terms that are independent of performance survive contract termination.

Lien Notice

The owner is notified of potential lien rights of those providing labor or materials.

Lien Fee

A $500 service fee is added if a lien is placed.

Additional Insured

A $150/month fee is charged for customers listed as additional insured.

Refund/Return Policy

Refunds are case-by-case. Damaged items are replaced. Complaints must be detailed in writing.

Cancellation

Services can be canceled up to 72 hours before the scheduled start time with a 50% deposit refund. A $150 fee applies for cancellations within 72 hours.

Complaints

Complaints can be sent to support@bllaborservices.com . Resolution is not guaranteed.

Legalities

B&L LABOR SERVICES LLC® is not liable for damages or injuries on job sites.

Liability

Liability is limited to $0.60/lb per item. Damage must be reported on-site.

B2B Terms

Invoices must be paid on time. Late payments incur fees. Disputes must be raised within 30 days. All invoices must be paid before refunds, warranties, or additional services are provided.

These terms and conditions are subject to change. Last Revised 7/19/2024 12:37pm EST

Lien Rights Notice

This notice is to inform you of your lien rights under NC law. As a customer who has contracted with B&L LABOR SERVICES LLC for Handyman Services, you have specific rights to protect your financial interests.

What Are Lien Rights? Lien rights provide you with a legal claim against the property where services or materials were provided if payment is not made. This legal protection ensures that you can recover the money owed to you.

Your Rights:

Protection Against Non-Payment: If B&L LABOR SERVICES LLC does not receive payment for the services or materials provided, you have the right to place a lien on the property.
Enforcement: You can enforce your lien rights by initiating legal proceedings to recover the unpaid amount, which may include forcing the sale of the property.

Company's Rights: B&L LABOR SERVICES LLC also has lien rights for any unpaid services or materials provided to you. This ensures that the company can secure payment for its contributions to your project.

Important Notes:

This notice is provided to inform you of your rights and responsibilities.
It is essential to follow the specific procedures and deadlines set by NC lien laws to enforce these rights.
For more detailed information or assistance, you may wish to consult with a legal professional.

If you have any questions or need further clarification, please do not hesitate to contact us.

Both customers and companies benefit from lien rights by having a legal avenue to ensure they receive payment for services and materials provided. These rights help maintain fairness and financial integrity in construction and other projects.

Booking Request Cancellation

As long as your booking request hasn’t been accepted by the technician, you can withdraw (cancel) the request. You won’t be charged for the booking request.

But, if you cancel after the booking request has been accepted, your reservation will be subject to the terms of our cancellation policy. If you need to cancel your reservation (an accepted booking request) refer to this article instead.

You can withdraw a pending booking request by emailing support@bllaborservices.com and requesting such. If the request is still pending you will not be charged any cancellation fees.

Effective 5/01/2018

Cancellation Policy

If you need to postpone or reschedule your current date email us immediately at support@bllaborservices.com

Our cancellation policy varies by the amount of notice provided, as detailed below.

If you want to cancel a booking request see this article.

7 DAYS (OR MORE) NOTICE

There is no fee to cancel your reservation when at least (7) days notice is provided.

LESS THAN 7 DAYS NOTICE

A $50.00 (per reservation) cancellation fee will be charged in the event that you need to cancel your reservation and are providing less than (7) days notice. The cancellation fee will be subtracted from your original deposit amount and the remaining balance, if any, will be refunded to your credit card.

LESS THAN 24 HOURS NOTICE

Cancellation requests received less than 24 hours prior to your scheduled service are subject to a $150.00 (per reservation) No Show Fee, in addition to the $50.00 cancellation fee.

RESERVATION ABANDONMENT

Reservation abandonment occurs when the technicians are unable to provide services despite being dispatched or having already arrived at the designated address provided by the customer. Examples of this could include:

1. The customer is not at the designated location or is not prepared for services to be provided

2. The technicians are unable to reach the customer using the contact information provided by the customer, or the customer fails to respond to contact attempts

3. No materials is available on site for the technicians to service..

Any of the above will result in a scheduled service having to be abandoned and will thus incur a $150.00 ‘No Show Fee’ in addition to the $50.00 cancellation fee.

HOW TO CANCEL

You can submit a cancellation request by calling (336) 439-9440 or by emailing Support@bllaborservices.com . Please be sure to include your confirmation number as this will be necessary to process your request.

Effective 5/01/2018

Privacy Policy

Last updated: November 30, 2020

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to B&L LABOR SERVICES LLC®, 2698 Ashewood Dr. Snow Camp, NC 27349.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: North Carolina, United States

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to B&L LABOR SERVICES LLC, accessible from http://www.bllaborservices.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies?

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

By email: support@bllaborservices.com

By phone number: 336.439.9440