B & L Labor Services, LLC BBB Business Review
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Terms & Conditions

Terms and conditions:


 If civil action has to be taken to court, there will be an additional fee of $150.00/hour for time in court.



Contractor agrees to fully execute the Work described in the Contract Documents and reasonably inferable by Contractor as required to produce the result intended by the Contract Documents. Contractor is responsible for, and shall have sole control of the construction methods, sequences, and coordination of the Work, unless expressly stated to the contrary.


Commencement of Work.

Owner warrants that the structures on which Contractor is to work are in sound condition and capable of withstanding normal activities of construction, equipment, and operations. Contractor’s commencement of the work indicates only that the surface appears satisfactory to Contractor for the attachment of materials. Contractor is not responsible for the construction, undulations, or structural sufficiency of any related products or surfaces that may be affected during normal construction activities. This includes but is not limited to interior drywall damage, stucco dislodging or falling off, decking or rafter cracks or breaks, soffit overhang damage or other damage that does not relate to the job at hand and could not be easily identified during normal working activity.


Construction Materials.

Excess materials delivered to job site and/or materials not physically attached to the structure after Substantial Completion of the work contemplated by this Contract shall remain the property of Contractor.



Contractor shall maintain workers’ compensation, automobile liability, commercial general liability and such other insurance as required by law. Contractor will furnish a Certificate of Insurance evidencing the types and amounts of its coverage, upon request. Owner shall maintain homeowners’ or property insurance covering all physical loss expressly including, but not limited to, coverage for collapse, fire, wind damage, theft, vandalism and malicious mischief, naming Contractor as additional insured.


Environmental Hazards.

Contractor is not responsible for any environmental hazards identified or released at Jobsite. Owner acknowledges that hazardous materials may be released by Contractor during the normal course of Contractor’s work. Such hazardous materials may include, without limitation, mold, dust, chimney soot, creosote, and other particulates that may or may not become airborne. Owner expressly acknowledges ownership of any waste generated at the Jobsite, whether or not such waste contains hazardous materials. Except to the extent of the Contractor’s negligent or intentional acts or omissions, Owner shall be solely responsible for all risk, shall indemnify and hold Contractor harmless and free of liability, and shall bear the costs of any removal or correction of environmental materials at the Jobsite.



This Contract is based on Contractor not discovering or coming into contact with asbestos-containing materials (“ACMs”). Contractor is not responsible for expenses, claims or damages arising out of the presence, disturbance or removal of ACMs. Contractor shall be compensated for additional expenses resulting from the presence of ACMs. Owner agrees to indemnify Contractor from and against any liability, damages, loss, claims, demands or citations arising out of the presence of ACMs.


Noise, Fumes and Emissions.

Owner is aware that roofing construction produces noise and roofing products emit fumes, vapors and odors during the application process. Some people are more sensitive to these noises and emissions than others. Owner shall hold Contractor harmless from claims from third parties relating to noise, fumes and odors that are emitted during the normal repair process.


Jobsite Conditions.

If the conditions encountered at the Jobsite are (a) conditions materially different from those indicated in the Contract Documents; or (b) unusual or unknown conditions materially different from those ordinarily encountered or generally recognized as inherent in the Work provided for in the Contract Documents, the Contractor shall stop Work in the affected area and give prompt notice of the condition to the Owner. The Contractor shall not be required to perform any Work relating to the unknown condition without the written mutual agreement of the Parties. Any change in the Contract Price or Contract Schedule shall be determined as outlined in the section herein titled Changes.



Homeowner/building owner will allow Contractor to utilize photos of the home where services will be/have been provided in print and/or digital marketing.



Contractor is not responsible for the safety of persons on the roof other than its subcontractors and employees. Owner agrees to indemnify and hold Contractor harmless from claims for personal injury by persons or entities that Owner has allowed or authorized to be on the roof or inside construction zone.



Owner shall timely make all payments (within 10 days)required by this Contract and the attached Payment

Schedule. Time is of the essence as to all terms of payment. Owner agrees that, in addition to other remedies available to Contractor, if payment is not timely made, Contractor shall be entitled to a service charge of $300.00 plus 5% late fee if after10 days and 1.5% every 30 days(18%APR) on all past due amounts, plus, if not contrary to any law, all costs of collection including actual attorneys’ fees. Contractor shall furnish lien waivers to Owner at the time each Progress Payment and the Final Payment is made to Contractor for the proportionate value of all labor and materials ordered or delivered as of the time the payment is made. Final Payment shall constitute acceptance and approval of all Work, and a waiver of all claims by Owner, except those arising from liens or the warranty included in this Contract. No retention shall apply to any of the work.



Contractor may request or the Owner may order changes in the Work or the timing or sequencing of the Work that impacts the Contract Price or the Contract Schedule. All such changes shall be memorialized in a written Change Order to be signed by the Parties prior to Contractor’s commencement of any new work. For changes in the Work, Owner and Contractor shall negotiate an adjustment to the Contract Price or the Contract Schedule in good faith and conclude negotiations as expeditiously as possible.



These Conditions shall be deemed to have been made in and governed by the laws of the State of North Carolina . Any legal suit or action with regard to these Conditions or the Work hereunder may, at Contractor’s option, be venued in a North Carolina Circuit Court for the county in which the Jobsite is located or in the County Circuit Court. Contractor may also, at Contractor’s sole discretion, elect arbitration and/or mediation in place of civil litigation, without regard to whether litigation has been commenced by Owner. If arbitration is selected by Contractor and an Arbitrator cannot be agreed upon,
Contractor can petition Circuit Court for same. No matter which method of dispute resolution is selected, Contractor shall be entitled to recover attorney’s fees and costs incurred in prosecuting, defending, or collecting from any dispute with Owner.



Contractor warrants that all materials and equipment shall be new unless otherwise specified, of good quality, in
conformance with the Contract Documents, and free from defective workmanship and materials. The Contractor further
warrants that the Work shall be free from material defects not intrinsic to the design or materials required in the Contract
Documents. The Contractor’s warranty does not include remedies for defects or damages caused by normal wear and tear,
use for a purpose for which the Work was not intended, improper or insufficient maintenance, modifications performed by
the Owner, or abuse. Contractor shall assign and provide to Owner all manufacturers’ warranties which apply to products,
workmanship, or materials incorporated into the Work. Any products or materials which are covered by a manufacturer’s
warranty shall be covered exclusively by that warranty. Warranties may be transferred one time to the next homeowner. A
$100 transferable fee along with a written notification of transfer MUST be sent to B&L LABOR SERVICES LLC within 6 months of change of ownership. Workmanship warranty is transferable one time for up to 12 months.


To the fullest extent permitted by law, Contractor shall indemnify and hold harmless the Owner and its employees from all claims for bodily injury or property damage, other than to the Work itself and other property insured, including reasonable attorneys’ fees, costs and expenses, that may arise from the performance of the Work, but only to the extent caused by the negligent acts or omissions of the Contractor and its employees, subcontractors, and material
suppliers. The Contractor shall be entitled to reimbursement of any defense costs paid above the Contractor’s percentage of
liability for the underlying claim to the extent provided for in this subsection. To the fullest extent permitted by law, the
Owner shall indemnify and hold harmless Contractor and its employees, subcontractors, and material suppliers from all
claims for bodily injury and property damage, other than property insured, including reasonable attorneys’ fees, costs, and
expenses, that may arise from the performance of work by the Owner, but only to the extent caused by the negligent acts or
omissions of the Owner or its employees. The Owner shall be entitled to reimbursement of any defense costs paid above
the Owner’s percentage of liability for the underlying claim to the extent provided for in this subsection.


Termination of Contract.

In the event of cancellation of the Contract by the Owner, Contractor shall receive compensation
from the Owner for all costs of labor and materials and all other expenses incurred through that date plus Contractor’s
anticipated profit under the Contract. Contractor may unilaterally terminate this Contract at any time for any reason, including, without limitation, Owner’s failure to timely pay and Owner’s failure to timely make decisions relative to the Work.
Owner shall remain obligated to pay Contractor for the value of all Work completed and materials ordered as of the date of termination, plus Contractor’s anticipated profit under the Contract.


Contract Interpretation.

The Contract Documents and subsequently issued Change Orders are essential parts of this Contract, and a requirement occurring in one is binding as though occurring in all. In resolving conflicts, discrepancies, or errors the following order of precedence shall be used: (a) the Contract (including modifications by Change Order), (b) these General Conditions, and (c) the drawings, plans or specifications, or (d) the other documents comprising the Contract Documents.



Failure by Contractor to insist upon strict performance of any terms or conditions of this Contract or failure or
delay in exercising any rights or remedies provided herein or by law shall not be deemed a waiver of any right of Contractor
to insist upon strict performance hereof or any of its rights or remedies in the future.

Severability. The provisions of this Contract are severable. If any provision shall be determined to be illegal or unenforceable, such determination shall have no effect on any other provision hereof, and the remainder of the Contract
shall continue in full force and effect so that the purpose and intent of this Contract shall still be met and satisfied.

Survival.   All terms, conditions and provisions of this Contract, which by their nature are independent of the period of
performance, shall survive the cancellation, termination, expiration, default or abandonment of this Contract.


Lien Fee.

If a Lien is placed, there will be a $500.00 Service fee specifically, a penalty fee for costs incurred, added to the invoice. THis must be paid as well for satisfaction of debt before Lien is Removed.

Additional Insured

For ANY customer wishing to be listed as an additional insured on the Contractors insurance, Customer will be responsible for a $150.00/month fee for as long as they wish to remain as an additional insured. EFFECTIVE 11/14/2023


Refund/Return Policy

Customers are entitled to be refunded based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If the service is unsatisfactory, a written explanation is needed before and job may be considered for a refund. Buyer must take into account the description of the service before requesting a refund. If the services received matches the description by B&L LABOR SERVICES LLC® and the buyer is unsatisfied, B&L LABOR SERVICES LLC® is not responsible for refund. Refunds are granted on a case-by-case basis.


A service may be canceled up until 72 hours before start time of scheduled services and 50% of deposit will be refunded. If Canceled within 72 hours of services start time, buyer forfeits booking deposit and is responsible for a $150.00 cancellation fee. If, customer refuses to pay and not paid within 7 days of invoice date then payment terms listed above will also apply.


Any complaints about services or B&L LABOR SERVICES LLC® may be sent to our support team: support@bllaborservices.com or (336)-395-8229 or (336)-439-9440. There is no guarantee of a resolution. Each case will be looked at individually, and the B&L LABOR SERVICES LLC® representative will be in contact as well.


B&L LABOR SERVICES LLC® is not liable for any damages or injury to any customer on any job site as we advise the customer to remain clear from any worksite to prevent anyone from being harmed. B&L LABOR SERVICES LLC® is not responsible for any damages to water pipes or anything that happens due to a water leak.


Our Liability will not exceed $0.60/lb per item. Damage(s) must be reported BEFORE THE TECHS/MOVERS DEPART. Any items dropped or damaged by the movers/techs ON SITE must be reported on paper and have photo documentation to show.

All Monies Due Stated above are TRUE AND ACCURATE!

These terms and conditions are subject to change.

AS OF 10/10/2020, All Customers Will Be Required To Put A Working Card On File and must sign a CC Authorization Agreement



B2B Terms

1. All invoices must be paid within the specified terms of either net 30 or net 45 days.

2. Late payments will incur all fees stated above in section: Payment.1.0

3. All payments must be made in full and on time.

4. Any disputes must be raised within 30 days of the invoice date.

7. All invoices must be paid in full before any refunds or credits can be issued.

8. All invoices must be paid in full before any warranties or guarantees can be honored.

9. All invoices must be paid in full before any discounts or promotions can be applied.

10. All invoices must be paid in full before any additional services or products can be provided.


Booking Request Cancellation

As long as your booking request hasn’t been accepted by the technician, you can withdraw (cancel) the request. You won’t be charged for the booking request.

But, if you cancel after the booking request has been accepted, your reservation will be subject to the terms of our cancellation policy. If you need to cancel your reservation (an accepted booking request) refer to this article instead.

You can withdraw a pending booking request by emailing support@bllaborservices.com and requesting such. If the request is still pending you will not be charged any cancellation fees.

Effective 5/01/2018



Cancellation Policy

 If you need to postpone or reschedule your current date email us immediately at support@bllaborservices.com

Our cancellation policy varies by the amount of notice provided, as detailed below.

 If you want to cancel a booking request see this article.


There is no fee to cancel your reservation when at least (7) days notice is provided.


A $50.00 (per reservation) cancellation fee will be charged in the event that you need to cancel your reservation and are providing less than (7) days notice. The cancellation fee will be subtracted from your original deposit amount and the remaining balance, if any, will be refunded to your credit card.


Cancellation requests received less than 24 hours prior to your scheduled service are subject to a $150.00 (per reservation) No Show Fee, in addition to the $50.00 cancellation fee.


Reservation abandonment occurs when the technicians are unable to provide services despite being dispatched or having already arrived at the designated address provided by the customer. Examples of this could include:

1. The customer is not at the designated location or is not prepared for services to be provided

2. The technicians are unable to reach the customer using the contact information provided by the customer, or the customer fails to respond to contact attempts

3. No  materials is available on site for the technicians to service..

Any of the above will result in a scheduled service having to be abandoned and will thus incur a $150.00 ‘No Show Fee’ in addition to the $50.00 cancellation fee.


You can submit a cancellation request by calling (336) 439-9440 or by emailing Support@bllaborservices.com . Please be sure to include your confirmation number as this will be necessary to process your request.

Effective 5/01/2018

Privacy Policy

Privacy Policy

Last updated: November 30, 2020

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to B&L LABOR SERVICES LLC®, 2698 Ashewood Dr. Snow Camp, NC 27349.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: North Carolina, United States

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to B&L LABOR SERVICES LLC, accessible from http://www.bllaborservices.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies?

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: support@bllaborservices.com

By phone number: 336.439.9440

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